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Salud, Ciencia y Tecnología Metaverse Basic and Applied Research Data & Metadata Interdisciplinary Rehabilitation Salud, Ciencia y Tecnología - Serie de Conferencias Community and Interculturality in Dialogue Seminars in Medical Writing and Education Health Leadership and Quality of Life Gamification and Augmented Reality Southern perspective / Perspectiva austral
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Published: 2024-02-27
DOI: https://doi.org/10.56294/gr202424

Application of gamification in work environment

By
Esteban Rodríguez Torres ,
Esteban Rodríguez Torres

Universidad de Ciego de Ávila Máximo Gómez Báez, Ciego de Ávila, Cuba.

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Carlos Alberto Gómez Cano ,
Carlos Alberto Gómez Cano

Corporación Unificada Nacional de Educación Superior – CUN. Florencia, Colombia.

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Verenice Sánchez Castillo ,
Verenice Sánchez Castillo

Universidad de la Amazonía. Florencia, Colombia.

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Abstract

Introduction: preliminary findings clearly suggest that games and gamified systems have motivational potential for workplaces. The use of gamified systems in work environments could be a positive and innovative solution to address contemporary problems in organizations such as: high levels of stress, reduced social capital, reduced loyalty and rapid changes in workforce demographics. The objective was to characterize the application of gamification in the work context.
Method: a total of 23 articles in Spanish and English, from Science, Scielo and Dialnet, were reviewed; using as keywords: gamification, game, work environment, being more than 50% of the last five years.
Result: it is considered a technology with a potentially high impact in industries such as retail, media, consumer goods and marketing, manufacturing. Gamification in intra-organizational environments can affect employee attitudes and behaviors, make workplaces more attractive, create opportunities for productive collaboration, improve customer service, build loyalty, and increase productivity.
Conclusions: gamification in the work environment uses game-like experiences to promote organizational and personal performance; It seems to be associated with improvements in motivation, productivity, performance, immediacy and remuneration according to true effort. However, its degree of applicability is still unclear.

Keywords:

gamification,
game,
work environment,

How to Cite

1.
Rodríguez Torres E, Gómez Cano CA, Sánchez Castillo V. Application of gamification in work environment. Gamification and Augmented Reality [Internet]. 2024 Feb. 27 [cited 2024 Jul. 27];2:24. Available from: https://gr.saludcyt.ar/index.php/gr/article/view/24

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The article is distributed under the Creative Commons Attribution 4.0 License. Unless otherwise stated, associated published material is distributed under the same licence.

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